Shipping

PLEASE NOTE: Flash Sales and Promotions are a busy time for us, it can take an additional week process orders so please keep this in mind, we are grateful for your patience.

 

Australia and New Zealand

 

We offer free standard shipping on all AU and NZ order over $350

 

Standard shipping timeframes: Australia and New Zealand - Major cities 2-3 business days from date of shipment. Other areas please allow an additional 2-3 business days. 

 

Express shipping timeframes: Australia and New Zealand - Major cities 1-2 business days (generally overnight) from date of shipment. Other areas please allow an additional 2-3 business days. 

 

International

 

DHL Express shipping timeframes: Major cities 2-4 business days (generally overnight) from date of shipment. Other areas please allow an additional 2-3 business days. If you alter the address through DHL this will extend the shipping time frame so please be aware.

 

Standard shipping timeframes: 10-25 business days from date of shipment. 

 

We ship with DHL, Australia Post and New Zealand Post depending on which studio your item is being sent from, the above time-frames take this into account.

 

 

DUTIES AND TAXES

The cost of duties and taxes outside of Australia, New Zealand and USA are at the customers responsibility.

Please select carefully as we are unable to refund any duties or taxes for international returns. This must be pursued by customers at their own jurisdiction. You may be able to contact the customs office and apply for a return through them. You may also contact your customs offices before placing a purchase, if you wish to receive an estimate of cost.