Please Note:

Sample and Archive Sales are a busy time for us, it can take up to 5-10 days to process these sale orders so please keep this in mind, we are grateful for your patience and apologise for any inconvenience caused.

All Sample and Archive orders will be shipped with standard (local or international) shipping from either Melbourne or NZ, this may take longer depending on your location and where the item ships from. 

We will aim to get everything sent as quickly as possible! 

 

We offer free standard shipping on all AU and NZ order over $350

Standard shipping timeframes: Australia and New Zealand - Major cities 2-3 business days from date of shipment. Other areas please allow an additional 2-3 business days. 

Express shipping timeframes: Australia and New Zealand - Major cities 1-2 business days (generally overnight) from date of shipment. Other areas please allow an additional 2-3 business days.

DHL Express shipping timeframes: Major cities 2-4 business days (generally overnight) from date of shipment. Other areas please allow an additional 2-3 business days. If you alter the address through DHL this will extend the shipping time frame so please be aware.

Standard shipping timeframes: 10-25 business days from date of shipment. 

We ship with DHL, Australia Post and New Zealand Post depending on which studio your item is being sent from, the above time-frames take this into account.

The cost of duties and taxes outside of Australia, New Zealand and USA are at the customers responsibility.

Please select carefully as we are unable to refund any duties or taxes for international returns. This must be pursued by customers at their own jurisdiction. You may be able to contact the customs office and apply for a return through them. You may also contact your customs offices before placing a purchase, if you wish to receive an estimate of cost.